How often have your customers rung you to ask for copies of emails, or missed a payment because they have not received an invoice. OnGuard sends emails at multiple points in times. With Secure Smart email, the emails become a mini-portal to the customers' outstanding debt.

The customer can securely click through directly from the emails to:

  • reprint copies of the invoices
  • optionally pay using various payment methods

All without having to make a call or email your credit controller!

How It Works

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Benefits of OnGuard Secure Smart Email

Involve your customers in the credit management process

  • Easy and effective interaction
  • Self-service, so fewer intrusive calls, especially for copy invoices
  • Improve chances of prompt payment

Customer functionality

  • Request copy invoices
  • Register commited payments
  • Register disputes
  • Make an online payment
  • Request a call back

Features

  • Highly secure
  • Multi-platform compatibility (PC, tablet and mobile)
  • Great look and feel
  • Customisable to your corporate identity

Some of OnGuard's many clients include: